Product Registration

 

Thank you for purchasing Darche Outdoor Gear.

WHY REGISTER?

Product registration takes only a few minutes. Registering your purchase helps us manage any warranty claim or product issues, and allows us to contact you with any technical, performance or safety related matter specific to your purchase. Registering also allows us to provide you with faster customer service. If you choose to, it also enables us to get in touch with you on special offers, invitations to events, new product information and other relevant information.

Darche Outdoor Gear
Warranty Registrations
PO BOX 400
Thomastown, VIC 3074, Australia

Please enter your details below to validate your purchase. (Please note: you must retain your in store proof of purchase)

WARRANTY TERMS

Category DARCHE KOZI Series
Swags 3 Years 2 Years
Maxtreme® Swags Lifetime N/A
Roof Top Tents 3 Years 2 Years
Tents 3 Years 2 Years
Shelters 3 Years 2 Years
Awnings / Walls / Annex 3 Years 2 Years
Furniture 2 Years 1 Year
Sleeping Gear 2 Years 1 Year
Camp Gear 2 Years 1 Year
Cooking 2 Years 1 Year
Bags 2 Years 1 Year
Camping Accessories 1 Year 1 Year

Darche will replace or repair any Darche product at its discretion that is subject to faulty manufacturing or workmanship including materials.

EXCLUSIONS

The above warranty is limited to manufacturing and materials defects. Not including damage caused by misuse or abuse, wear and tear, condensation, extreme weather, accidents, incorrect set up, damage caused by mould, insects, animals or children. This also excludes broken poles and damage caused by a jammed, snagged zipper or excessive force applied to zipper causing failure. For the Air-Volution swags and tents, this also excludes accidental puncture or piercing of air-poles.

CONSUMER RIGHTS

Our goods come with guarantees that cannot be excluded under Australian law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure.

* Due to our policy of continual product development, the specifications, colours and features may vary.