Customer Service

 

ORDERING

The easiest way to place your order with Darche is directly through our online store at www.darche.com.au. In order to do so, you will need to register here with us and you are all set!

To become a wholesale trader with Darche, please provide your ABN during registration. Once we receive your application, one of our sales representatives will be in touch within 5 business days to verify your account and ensure we are a good fit for one another. Please call us if you need help or would like to discuss the registration the process.

If you are an existing customer and wish to place your order via phone, email or fax then please contact us at:


Phone: 1300 367 695
Email:  sales@darche.com.au
Fax:     03 9380 3630

Mon-Fri: 9AM-4.30PM AEST
Saturday: 9AM-3PM AEST

75 Heyington Ave Thomastown,
VIC, 3074 Australia

 

SHIPPING INFORMATION

IMPORTANT NOTICE: Darche does not deliver to PO BOX addresses.

AUSTRALIA

Normal Metropolitan Road Service

QLD, NT, WA and TAS 4-7 days
SA, NSW, ACT 2-4 days
VIC             1-3 days

Non Metropolitan Road Service

QLD, NT, WA and TAS 4-10 days
SA, NSW, ACT 3-7 days
VIC             2-5 days

NEW ZEALAND

NZ 3-10 days

 

* Please note these are estimated shipping times based on business days

 

IF YOU REQUIRE PRODUCT ASSISTANCE PLEASE VISIT DARCHE FAQ'S

 

FOR PRODUCT REGISTRATION OR WARRANTY CLAIMS PLEASE VISIT DARCHE WARRANTY

 

If you still require further customer support, please contact our customer service team on:


Phone:  1300 367 695
Email:  info@darche.com.au